We give customers an edge today, and the support to step into their future with confidence.
Let’s take on tomorrow.
Our Story
Founded in 2009…
Founded in 2009, Customers Bank is a super-community bank with $24.8 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with.
Customers Bank is an equal opportunity…
Customers Bank is an equal opportunity lender. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.
We get you further, faster.
Focused on you
We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
On the leading edge
We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability
We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
Meet the team
Frequently Asked Questions
Customers Bank is a wholly owned subsidiary of Customers Bancorp, Inc. (NYSE: CUBI), a publicly traded bank holding company headquartered in West Reading, Pennsylvania. Customers Bancorp, Inc. holds 100% ownership of Customers Bank and directs its operations, growth strategy, and compliance across markets.
As a bank holding company, Customers Bancorp provides oversight and strategic support for the bank’s full suite of consumer, business, and commercial financial services. The company is listed on the New York Stock Exchange under the ticker CUBI, and consistently ranks among the top-performing regional banks in the U.S. for its asset class.
This structure enables Customers Bank to remain agile and client-focused while benefiting from the financial strength, governance, and capital access of a well-capitalized public parent.
Sam Sidhu serves as President and CEO of Customers Bank.
Yes, Customers Bank is a member of the Federal Deposit Insurance Corporation (FDIC), which means that all deposits held at the Bank are FDIC insured up to the legal limit of $250,000 per depositor, per account ownership category.
This protection applies to both individual and business accounts, including checking, savings, money market, and certificates of deposit (CDs). Customers Bank also holds the Equal Housing Lender designation, affirming its compliance with federal fair lending laws.
Customers Bank is a well-established, federally regulated financial institution committed to transparency, trust, and strong performance. Founded in 2009 and headquartered in Malvern, Pennsylvania, the Bank operates under the oversight of the FDIC, the Federal Reserve, and the Pennsylvania Department of Banking and Securities—ensuring compliance with U.S. banking laws and consumer protections.
Every deposit at Customers Bank is insured up to $250,000 per depositor, per account category, offering peace of mind backed by federal protection. As a publicly traded company (NYSE: CUBI), the Bank maintains transparency through quarterly financial disclosures, independent audits, and public accountability.
With approximately $25 billion in assets and investment-grade ratings from agencies like KBRA, Customers Bancorp, Inc. consistently ranks among America’s Best Banks, as recognized by Forbes. The Bank is known for its innovation, customer-first approach, and dedication to building long-term financial partnerships.
Customers Bank is headquartered in Malvern, PA at:
40 General Warren Blvd.
Malvern, PA 19355
Customers Bank has been in business since 2009, when founder Jay Sidhu and his team recapitalized and restructured New Century Bank, a small, approximately $200 million asset community bank in Pennsylvania. The newly rebranded institution officially began operating as Customers Bank in 2010, with a vision to build a client-centric, technology-forward, high-performing business bank.
From its beginnings as a single-market community bank, Customers Bancorp, Inc. has since evolved into a diversified approximately $25 billion asset commercial bank with a national footprint and specialized banking verticals.
Over its 15+ years, the Bank’s consistent focus on entrepreneurial culture, technology innovation, and relationship-based service has made it one of the fastest-growing mid-sized banks in the United States, earning recognition for top-tier efficiency, profitability, and client satisfaction.
As of December 31, 2025, Customers Bancorp, Inc. reported approximately $25 billion in total assets, $21 billion in total deposits, and $17 billion in loans. The bank operates nationally through a combination of high-touch relationship banking teams and digital-first platforms such as cubiX, its proprietary payments network. With around 800 employees, Customers Bank ranks among the leading mid-sized commercial banks in the U.S., recognized for its consistent double-digit growth in revenue, earnings per share, and tangible book value over the past five years.
Customers Bank was founded in 2009, when banking industry veteran Jay Sidhu and a group of investors recapitalized New Century Bank, a small, community bank in Pennsylvania with approximately $200 million in assets following the financial crisis.
In 2010, the institution was rebranded as Customers Bank, with a clear vision to build a client-centric, technology-forward, high-performing business bank focused on delivering a better banking experience for businesses and consumers.
As the bank grew, Customers Bancorp Inc. completed its initial public offering in 2013 on the Nasdaq Stock Market and later listed on the New York Stock Exchange under the ticker symbol CUBI. The IPO marked an important milestone, providing capital, transparency and governance to support long-term growth.
Throughout the 2010s and into the 2020s, Customers Bank expanded through organic growth and targeted portfolio acquisitions, differentiating itself with a “single point of contact” service model, a branch-lite but high-touch approach and early investments in digital banking and payments technology.
By 2025, the Bank had transformed into a $25 billion asset diversified commercial bank with a national presence. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance and digital payments through its proprietary cubiX platform.
Today, Customers Bank is recognized as one of the top-performing mid-sized banks in the United States, known for strong financial discipline, consistent growth in earnings and tangible book value, and a steadfast focus on customer success.