Consumer Disclosures

Who We Are?	Customers Bank
Questions?	For Branch Products Call 866-476-2265 or go to www.customersbank.com For Online Products Call 855-398-8159 ( 7 days per week 8am-11pm est)
Why?	Regulation DD, also known as the Truth In Savings Act, requires Banks to disclose the terms of deposit accounts to consumers so that they can make informed decisions.
What?	This disclosure explains the terms of deposit accounts. What the annual percentage yield (APY) is on an account How we compound and credit the interest How we determine the rate on the account How often the rate can change The minimum opening deposit for the account The minimum balance to avoid being charged a fee	This information will include: What will happen to accrued interest when the account is closed How we calculate the balance on the account The minimum balance to earn the APY When interest begins to accrue Other applicable fees Any transaction limitations on the account

Checking Accounts

Free Checking/CB Free Checking
AVAILABILITY	In Branch
The interest rate on your account is	N/A
The annual percentage yield (APY) is	N/A
Can the interest rate and annual percentage yield change?	N/A
The interest rate is determined	N/A
We may change the interest rate on this account	N/A
Interest will be compounded	N/A
Interest will be credited to your account	N/A
If you close your account before interest is credited	N/A
To open this account, you must deposit a minimum of	$10.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	N/A
We calculate your balance by	N/A
Interest begins to accrue	N/A
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
Transactions on this account are limited to	N/A

Convenience Checking
AVAILABILITY	In Branch Only
The interest rate on your account is	N/A
The annual percentage yield (APY) is	N/A
Can the interest rate and annual percentage yield change?	N/A
The interest rate is determined	N/A
We may change the interest rate on this account	N/A
Interest will be compounded	N/A
Interest will be credited to your account	N/A
If you close your account before interest is credited	N/A
To open this account, you must deposit a minimum of	$10.00
In order to avoid a fee, you must maintain	In any combination among all your deposit accounts and/or your outstanding balances on your mortgage and consumer loans (excluding Customers Bank Personal Loans which are powered by Upstart), an average total balance of $5,000 for each statement period. If you do not, a monthly $29 fee will be assessed.
In order to earn the annual percentage yield, you must maintain at least	N/A
We calculate your balance by	N/A
Interest begins to accrue	N/A
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
Transactions on this account are limited to	N/A
ATM Fee Refunds	ATM fees incurred within the United States will be refunded when your statement is created provided you maintain, in any combination among all your deposit accounts and/or your outstanding balances on your mortgage and consumer loans (excluding Customers Bank Personal Loans which are powered by Upstart), an average total balance of $5,000 for each statement period.

Bonus Checking
AVAILABILITY	In Branch Only
The interest rate on your account is	0.25%, 1.20% if signature point of sale monthly amount is $500 or more*
The annual percentage yield (APY) is	0.25%, 1.20% if signature point of sale monthly amount is $500 or more*
Can the interest rate and annual percentage yield change?	Yes, at any time after February 23, 2018
The interest rate is determined	Bank discretion
We may change the interest rate on this account	Yes*
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be posted.
To open this account, you must deposit a minimum of	$10.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	N/A
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.*
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

SEE IMPORTANT INFORMATION BELOW
*The Bonus Checking Account earns “bonus” interest when the associated Visa Debit Card signature-based
purchases equal $500 or more for the statement cycle period. To be eligible to open this account, new
money is required (money not currently on deposit with Customers Bank). The “Bonus” APY of 0.95% will be
calculated on the average daily balance for the statement cycle and credited on the statement cycle
ending date for average daily balances up to $100,001.00. During statement cycles when the Visa Debit
Card signature purchases do not total $500 or more, the Bonus checking account will earn 0.25% APY
calculated on the daily balance and credited on the statement cycle ending date. Bonus Checking is a
variable rate account and the account interest rate and APY may change after account opening without
notice including the bonus interest rate and APY. Fees may reduce earnings. Limit of one Bonus Checking
account per tax identification number.

Interest Checking

Interest Checking
AVAILABILITY	In Branch Only
The interest rate on your account is	0.99%, 1.98% if you complete one direct deposit OR two (processed and posted) bill payments per statement cycle*
The annual percentage yield (APY) is	1.00%, 2.00% if you complete one direct deposit OR two (processed and posted) bill payments per statement cycle*
Can the interest rate and annual percentage yield change?	Yes, at any time after account opening
The interest rate is determined	Bank Discretion
We may change the interest rate on this account	Yes
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be posted.
To open this account, you must deposit a minimum of	$50.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	N/A
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
Transactions on this account are limited to	N/A

SEE IMPORTANT INFORMATION BELOW
*The Interest Checking account earns “bonus” interest when the customer makes one direct deposit OR two
bill payments per statement cycle period. The “bonus” APY of 1.00% will be calculated on the average
daily balance for the statement cycle and credited on the statement cycle ending date. During statement
cycles which the customer does not make a direct deposit OR two (processed and posted) bill payments,
the Interest Checking account will earn 1.00% APY calculated on the daily balance and credited on the
statement cycle ending date. Maximum APY is 2.00% (Base rate 1.00% APY plus 1.00% bonus APY with one
direct deposit OR two bill payments). Interest Checking is a variable rate account and the account
interest rate and APY may change after account opening without notice including the bonus interest rate
and APY. Fees may reduce earnings.

Max Pro Checking
AVAILABILITY	Available only at Maxmyinterest.com
The interest rate on your account is	0.20%
The annual percentage yield (APY) is	0.20%
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account. Any change to interest rate and APY will be reflected here and on the maxmyinterest.com website; however, there may be delays that result in the changes not being reflected on the maxmyinterest.com website until mid-day on the effective date of the change.
The interest rate is determined	Bank Discretion
We may change the interest rate on this account	Yes
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be posted.
To open this account, you must deposit a minimum of	$0.01
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$0.01
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
Transactions on this account are limited to	N/A

Money Markets & Savings

Money Market
AVAILABILITY	In Branch Only
The interest rate on your account is	If your daily balance is $50,000 or less, the interest rate paid on the entire balance will be 1.00%. If your daily balance is $50,001 up to $100,000, the interest rate paid on the entire balance will be 1.09%. If your daily balance is $100,001 up to $250,000, the interest rate paid on the entire balance will be 1.24%. If your daily balance is $250,001 or greater, the interest rate paid on the entire balance will be 1.49%.
The annual percentage yield (APY) is	If your daily balance is $50,000 or less, the interest rate paid on the entire balance will be 1.00%. If your daily balance is $50,001 up to $100,000, the interest rate paid on the entire balance will be 1.10%. If your daily balance is $100,001 up to $250,000, the interest rate paid on the entire balance will be 1.25%. If your daily balance is $250,001 or greater, the interest rate paid on the entire balance will be 1.50%.
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$50.00
In order to avoid a fee, you must maintain	A minimum of $1,000.00 at all times. If you do not, a monthly fee of $5.00 will be assessed.
In order to earn the annual percentage yield, you must maintain at least	See “The annual percentage yield (APY)” section above for the annual percentage yield and its corresponding required balance.
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

Retirement Savings Account
AVAILABILITY	In Branch Only
The interest rate on your account is	1.00%
The annual percentage yield is	1.00%
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$50.00
In order to avoid a fee, you must maintain	A minimum of $100 at all times. If you do not, a monthly fee of $5 will be assessed.
In order to earn the annual percentage yield, you must maintain at least	A minimum balance of $50.00 at all times.
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

Reserve Savings
AVAILABILITY	In Branch Only
The interest rate on your account is	0.25%
The annual percentage yield is	0.25%
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$10.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	N/A
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

Digital Savings
AVAILABILITY	In Branch Only
The interest rate on your account is	0.75%
The annual percentage yield (APY) is	0.75%
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$5,000.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$5,000.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

High-Yield Savings
AVAILABILITY	In Branch Only
The interest rate on your account is	0.75%
The annual percentage yield (APY) is	0.75%
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$25,000.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$25,000.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

Customers Bank (CB) Max Savings
AVAILABILITY	Available at Maxmyinterest.com
The interest rate on your account is	See Rates at Maxmyinterest.com
The annual percentage yield (APY) is	See Rates at Maxmyinterest.com
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$1.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	N/A
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited.
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

High-Yield Digital Savings
AVAILABILITY	Limited Availability
The interest rate on your account is	If your daily balance is $100,000 or less, the interest rate paid on the entire balance will be 3.25%. If your daily balance is $100,001 or greater, the interest rate paid on the entire balance will be 3.93%.
The annual percentage yield (APY) is	If your daily balance is $100,000 or less, the yield paid on the entire balance will be 3.30%. If your daily balance is $100,001 or greater, the yield paid on the entire balance will be 4.00%.
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$1.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	N/A
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited.
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

Customers Bank Yield Shield Savings
AVAILABILITY	In Branch and Online
The interest rate on your account is	4.39%
The annual percentage yield (APY) is	4.48% (Midpoint of Fed Funds Target Range Minus 15 Basis Points)
Can the interest rate and annual percentage yield change?	Yes, this is a variable rate account. APY and APR will follow Fed rate decisions within 48 hours.
The interest rate is determined	At our discretion
We may change the interest rate on this account	At any time
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$25,000.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$25,000.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited.
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule

Certificates of Deposit (CDs) & Individual Retirement Accounts (IRAs)

For all Certificates of Deposit (CDs) and IRA CDs Transactions are limited in the following way:

You may not make any deposits into your account before maturity. You may only withdraw interest credited in the term before maturity of that term without penalty. You can withdraw interest any time during the term of crediting after it is credited to your account. You may not make withdrawals of principal from your account before maturity. Under certain circumstances such as the death or incompetence of an owner of this account the law may permit or require that a withdrawal be allowed. In this case, such a withdrawal will be permitted. Other exceptions may also apply, for example, if this is part of an IRA or other tax deferred savings plan. Under certain circumstances, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Other exceptions may also apply, for example, if this is part of an IRA or other tax deferred savings plan. In addition to the circumstances described above, at our sole discretion, we may also consent to a request for a withdrawal of principal during the term. In that event, an early withdrawal penalty will be assessed as described in the associated product’s description. Not all products are available in all states.

3 Month CD & IRA CD
AVAILABILITY	CD available In Branch and Online, IRA available In Branch Only
The interest rate on your account is	4.554%
The annual percentage yield is	4.65%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for three (3) months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which an item is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	Three (3) months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to three (3) months (actual days) of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

6 Month CD & IRA CD
AVAILABILITY	CD available In Branch and Online, IRA available In Branch Only
The interest rate on your account is	4.458%
The annual percentage yield is	4.55%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for six (6) months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day which it is deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	Six (6) months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to three (3) months (actual days) of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

9 Month CD & IRA CD
AVAILABILITY	CD available In Branch and Online, IRA available In Branch Only
The interest rate on your account is	4.073%
The annual percentage yield is	4.15%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for nine (9) months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	Nine (9) months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to three (3) months (actual days) of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

12 Month CD & IRA CD
AVAILABILITY	In Branch Only
The interest rate on your account is	1.00%
The annual percentage yield is	1.00%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 12 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	12 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to three (3) months (actual days) of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

13 Month CD & IRA CD
AVAILABILITY	In Branch Only
The interest rate on your account is	0.20%
The annual percentage yield is	0.20%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 13 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	13 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

18 Month Promo CD
AVAILABILITY	In Branch Only
The interest rate on your account is	1.74%
The annual percentage yield is	1.75%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 18 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	18 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

18 Month CD & IRA CD
AVAILABILITY	In Branch Only
The interest rate on your account is	1.24%
The annual percentage yield is	1.25%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 18 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	18 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

20 Month CD
AVAILABILITY	In Branch
The interest rate on your account is	3.45%
The annual percentage yield is	3.50%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 20 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$1,000.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$1,000.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	20 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have ten calendar days after the maturity date to withdraw funds without penalty.

24 Month CD & IRA CD
AVAILABILITY	CD available In Branch and Online, IRA available In Branch Only
The interest rate on your account is	4.073%
The annual percentage yield is	4.15%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 24 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	24 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

30 Month CD & IRA CD
AVAILABILITY	In Branch Only
The interest rate on your account is	0.90%
The annual percentage yield is	0.90%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 30 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	30 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

36 Month CD & IRA CD
AVAILABILITY	CD available In Branch and Online, IRA available In Branch Only
The interest rate on your account is	4.024%
The annual percentage yield is	4.10%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 36 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	36 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

48 Month CD & IRA CD
AVAILABILITY	CD available In Branch and Online, IRA available In Branch Only
The interest rate on your account is	3.69%
The annual percentage yield is	3.75%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 48 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	48 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

60 Month CD & IRA CD
AVAILABILITY	CD available In Branch and Online, IRA available In Branch Only
The interest rate on your account is	3.638%
The annual percentage yield is	3.70%
Can the interest rate and annual percentage yield change?	No, you will be paid this rate for 60 months.
The interest rate is determined	At our discretion
We may change the interest rate on this account	N/A
Interest will be compounded	Monthly
Interest will be credited to your account	Monthly
If you close your account before interest is credited	Accrued interest will be paid
To open this account, you must deposit a minimum of	$500.00
In order to avoid a fee, you must maintain	N/A
In order to earn the annual percentage yield, you must maintain at least	$500.00
We calculate your balance by	Using the daily balance computation method. This method applies a daily periodic rate to the principal in the account each day.
Interest begins to accrue	On the business day noncash items are deposited
Information regarding fees you may be charged	Is located in the Customers Bank Fee Schedule
The maturity date will be	60 months from the date the CD is opened
Early withdrawal penalties	If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.
Withdrawal of interest prior to maturity	The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal prior to maturity will reduce earnings.
Renewal at maturity	This account will automatically renew at maturity. You will have 10 calendar days after the maturity date to withdraw funds without penalty.

Customers Bank Fee Schedule

Business Account Unauthorized ACH	$5.00
Cashier’s Check	$10.00
Court Attachments/Levy	$75.00 (Plus Attorney’s fees)
Domestic Outgoing Wire Transfer	$20.00
Foreign Check Fee – Canadian Funds and Canadian US Funds	$12.00 per item
Foreign Check Fee – All other foreign items	$30.00 per item
International Outgoing Wire Transfer	$45.00
Overdraft Transfer	$5.00
Replacement ATM/Debit Card	$5.00
Safe Deposit Box Inventory (Hourly charge. Minimum charge one hour)	$25.00
Safe Deposit Box Late Payment (monthly)	$5.00
Safe Deposit Box Lost Key Replacement	$10.00
Stop Payment	$20.00

Funds Availability Disclosure

We provide you with timely access to your funds that you deposit in your checking account in accordance
with the Expedited Funds Availability Act (“EFA”), which is implemented by the Federal Reserve Board to
establish maximum check clearing guidelines. All times within this disclosure are listed as EST.

Determining the Availability of a Deposit
The length of the delay in availability is counted in business days from the day of your deposit. Every
day is a business day except Saturdays, Sundays and bank holidays. If you make a deposit during regular
branch hours on any business day, we will consider that day to be the day of your deposit. However, if
you make a deposit after regular branch hours or on a day we are not open, we will consider that the
deposit was made on the next business day we are open. The length of the delay varies depending on the
type of deposit as explained below. Our funds availability policy complies with Federal Reserve Board
Regulation CC, which shall apply in the event of any dispute or inconsistency.

Same-Day Availability
Funds from the following sources are available on the same business day as the day we receive your
deposit:

• Cash
• Electronic direct deposits (ACH)
• Wire transfers
• Checks drawn on Customers Bank

Next-Day Availability
If you make a deposit in person and present it to one of our employees, funds from the following sources
are available on the next business day after the day we receive your deposit:

• Cashier’s, certified and teller’s checks payable to you
• Government checks payable to you
• Other check deposits that are payable to you

If your deposit is not made in person to one of our employees (for example, if you mail the deposit),
funds from these deposits will be available no later than the next business day after the business day
on which the deposit is received.

ATM Funds Availability
If you make a deposit at a Customers Bank ATM before 7:00 p.m. on a business day that we are open, we
will consider that day to be the day of deposit and the funds will be available for withdrawal on the
first business day thereafter. However, if you make a deposit at a Customers Bank ATM after 7:00 p.m. or
on a day we are not open, we will consider that the deposit was made on the next business day we are
open and the funds will be available for withdrawal on the first business day after that. Note:
Transactions conducted on non-business days are considered to have been made on the following business
day. For instance, 12:00 a.m. Saturday through 11:59 p.m. Monday is considered to be a single business
day and any transactions conducted during that time are considered to have been done on Monday’s date.

Longer Delays May Apply
We may delay your ability to withdraw funds deposited by check into you account an additional number of
days for these reasons:

• You deposit checks totaling more than $5,525 on any one day
• You redeposit a check that has been returned unpaid
• You have overdrawn your account repeatedly in the last six months
• We believe a check you deposit will not be paid
• There is an emergency, such as failure of computer or communications equipment

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell
you when the funds will be available. They will generally be available no later than the seventh
business day after the day of your deposit.

Special Rules for New Accounts
If you are a new customer, the following special rules will apply during the first 30 calendar
days your account is open:

• Funds from electronic direct deposits to your account will be available on the day we receive
  the deposit.
• Funds from deposits of cash, wire transfers, and the first $5,525 of a day’s total deposits of
  cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks will
  be available on the first business day after the day of your deposit, if it meets certain
  conditions. For example, the checks must be payable to you. The excess over $5,525 will be
  available on the second business day after the day of your deposit.
• If your deposit of these checks (other than U.S. Treasury check) is not made in person to one of
  our employees, the first $5,525 will not be available until the second business day after the
  day of your deposit.
• Funds from deposits of checks drawn on Customers Bank will be available on the same business day
  as the day of your deposit.
• Check deposits not included in the categories above will be available on the seventh
  business day after the day of deposit.

Substitute Checks and Your Rights
To make check processing faster, federal law permits banks to replace original checks with “substitute
checks.” These checks are similar in size to original checks with a slightly reduced image of the front
and back of the original check. The front of a substitute check states: “This is a legal copy of your
check. You can use it the same way you would use the original check.” You may use a substitute check as
proof of payment just like the original check.

Some or all of the checks that you receive back from us may be substitute checks. This notice describes
rights you have when you receive substitute checks from us. The rights in this notice do not apply to
original checks or to electronic debits to your account. However, you have rights under other law with
respect to those transactions.

In certain cases, federal law provides a special procedure that allows you to request a refund for
losses you suffer if a substitute check is posted to your account (for example, if you think that we
withdrew the wrong amount from your account or that we withdrew money from your account more than once
for the same check). The losses you may attempt to recover under this procedure may include the amount
that was withdrawn from your account and fees that were charged as a result of the withdrawal (for
example, bounced check fees).

The amount of your refund under this procedure is limited to the amount of your loss or the amount of
the substitute check, whichever is less. You also are entitled to interest on the amount of your refund
if your account is an interest-bearing account. If your loss exceeds the amount of the substitute check,
you may be able to recover additional amounts under other law.

If you use this procedure, you may receive up to $2,500 of your refund plus interest if your account
earns interest within 10 business days after we received your claim and the remainder of your refund
plus interest if your account earns interest not later than 45 calendar days after we received your
claim. We may reverse the refund including any interest on the refund if we later are able to
demonstrate that the substitute check was correctly posted to your account.

If you believe that you have suffered a loss relating to a substitute check that you received and that
was posted to your account, please contact us at Customers Bank, Customer Service, 40 General Warren
Blvd, Suite 200, Malvern, PA 19355 or call 866-476-2265, Monday through Friday from 9:00 am to 5:00 pm
EST. You must contact us within 40 calendar days of the date that we mailed or otherwise delivered by a
means to which you agreed the substitute check in question or the account statement showing that the
substitute check was posted to your account, whichever is later. We will extend this time period if you
were not able to make a timely claim because of extraordinary circumstances.

Your claim must include —

• A description of why you have suffered a loss (for example, you think the amount withdrawn was
  incorrect);
• An estimate of the amount of your loss;
• An explanation of why the substitute check you received is insufficient to confirm that you
  suffered loss; and
• A copy of the substitute check [and/or] the following information to help us identify the
  substitute check: (identifying information, for example the check number, the name of the person
  to whom you wrote the check, the amount of the check).

Electronic Funds Transfer Disclosure

This section provides information and notifies you of certain rights you have under the Electronic Funds
Transfer (“EFT”) Act.

Automated Teller Machine (ATM) Services
You understand that you may use your VISA Debit Card (“Card(s)”) at an ATM to (1) withdraw cash from
your account(s), (2) effect transfers between your account(s), (3) make cash or check deposits at
Customers Bank ATMs (4)receive information regarding the balance of your account(s) (5) perform actions
as we may expressly authorize.

You may use ATMs throughout the United States bearing the NYCE or PLUS system logos and in certain
foreign countries which bear the NYCE or PLUS system logos to (1) make withdrawals from, (2) effect
transfers to or from, or (3) receive information regarding the balance in your checking or savings
account(s) linked to your Card designated as the primary account of such type on your application form.
There may be some limitations on transactions available at ATMs in foreign countries.

Fees and Charges for ATM Transactions
For ATM transactions conducted at an ATM owned or operated outside of the U.S., an International Service
Assessment (ISA) fee will be assessed to your account, equal to either .80% or 1.0% of the ATM
transaction amount settled in U.S. Dollars.

ATM Fees
When you use an ATM not owned by us, you may be charged a fee by the ATM operator (“Surcharge fee”), and
you may be charged a fee for a balance inquiry even if you do not complete a fund transfer. Please note
that if you use an ATM in a foreign country, there may be a difference in the withdrawal amount from the
amount deducted from your account based on the conversion rate used when conducting your transaction and
an International Service Assessment (ISA) fee may also apply.

Our VISA Debit Services
In addition to the ATM Services described above, you may use the Visa Debit Card to purchase goods and
services (“Purchases”) at any retail, online, virtual, etc., establishment (“Merchant”) where such
Merchant accepts such Cards and participates in the Visa or NYCE payment networks, or request a Cash
Advance at a participating financial institution. If you use the Card(s) to make a Purchase or Cash
Advance, you shall be requesting us to withdraw funds in the amount of such Purchase or Cash Advance
from the account designated as the primary checking account linked to your Card and ordering us to pay
such funds to the Merchant and/or financial institution. See Holds section for additional information.
You may or may not be required to use your Personal Identification Number (“PIN”) for these
transactions. For Purchase or Cash Advance transactions conducted at any Merchant or Financial
Institution owned or operated outside of the U.S., an International Service Assessment (ISA) fee maybe
assessed to your account, equal to .80% or 1.0% of the Purchase or Cash Advance amount settled in U.S.
Dollars.

Holds
Regardless of the Card or Account used, we may place a hold on the funds available in the account used
for the transaction and any available overdraft protection account that may be necessary to cover the
transaction. The hold will be in the amount of the transaction request that has been submitted by the
payment network. These funds will not be available for withdrawal from your account in cash, for payment
of checks that you have written on your checking account, or for any other use during the period that
the hold is in effect. For most transactions, it can take up to five (5) calendar days after the
transaction is conducted to settle the transaction through the payment network and post the transaction
to your account, however, a longer period may be required.

Record of Transaction
You may receive a printed receipt from each ATM location or Merchant at the time of the transaction. You
will receive a monthly statement showing the transactions made during the past month and any charges
that were imposed for such services or transactions.

Terminal Transfers
You can get a receipt at the time you make a transfer to or from your account using an automated teller
machine or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is
$15 or less.

Foreign Transaction-Currency Conversion
When you use your Visa-branded debit card at a merchant that settles in currency other than US dollars,
the charge will be converted into the US dollar amount. The currency conversion rate used to determine
the transaction amount in US dollars is either:

• A rate selected by Visa from the range of rates available in wholesale currency markets for the
  applicable central processing date, which rate may vary from the rate Visa itself receives; or
• The government-mandated rate in effect for the applicable central processing date;
• In each instance, plus 1%

The conversion rate in effect on the processing date may differ from the rate in effect on the
transaction date or processing date. This 1% adjustment is made for all international transactions
regardless of whether there is a currency conversion associated with the transaction.

Limitations on the Uses of Consumer VISA Debit and ATM Card
All limits expressed in this section are daily limits. The day for purposes of applying these limits
starts at 12:00 am and ends at 11:59 pm EST each calendar day.

Limits for Visa Debit Cards are as follows: Aggregate/Cap $2,5001 ATM Cash Withdraw $510 Point of Sale Purchase w/PIN $1,5002 Point of Sale Purchase w/out PIN $1,5002 Cash Advance $500	Limits for ATM Cards are as follows: ATM Cash Withdraw $510 Point of Sale Purchase w/PIN3 $500 Aggregate/Cap $1,010
1 For Business debit cards, this limit is $3,000 2 For Business debit cards, this limit is $2,500 3 Requires the card be linked to a checking account.

Certain limitations may be imposed on the frequency of use of the Visa Debit or ATM card each day. These
limitations are not revealed for security reasons.

The Bank reserves the right to reduce any Card limit for any reason, or block a Card for all use,
without prior notice, and may also block access at any ATM location, Merchant location or type, etc., as
deemed necessary and primarily for risk and/or fraud control purposes. Further, your ATM Withdrawal,
Purchase or Cash Advance limits may be reduced or higher than stated above. Please contact the Bank if
you have any questions about your limits and/or usage capabilities.

Internet gambling may be illegal in the jurisdiction in which the cardholder is located, including
locations within the United States. VISA cards may only be used for legal transactions. Display of a
payment card logo by an online merchant does not mean that Internet gambling transactions are lawful in
all jurisdictions in which the cardholder may be located.

Use of Personal Identification Number (“PIN”) with the Card
You acknowledge that the Personal Identification Number or PIN which you use with the Card(s) is your
signature and identifies the bearer of the Card(s) to the payment system. You acknowledge that your PIN
is an identification code that is personal and confidential and that the use of the PIN with the Card(s)
is a security method by which we are helping you to maintain the security of your account(s). Therefore,
YOU AGREE TO TAKE ALL REASONABLE PRECAUTIONS SO THAT NO ONE ELSE LEARNS YOUR PIN.

Limitations of Online Banking Transfers
External Transfer services will not be available for the first 30 calendar days from the enrollment date
in Online/Mobile banking. On the second business day following that period, external transfers are
limited to $250,000 per day and $1,500,000 per calendar month. See Online Banking & Mobile Banking
agreement for complete details.

Consumer Debit Card/ATM Card Holder Agreement And Disclosure Statement

Consumer Liability for Unauthorized Transactions/Transfers
You agree to contact us immediately if you believe the Card(s) and/or PIN have been lost or stolen
and/or money is missing from your account(s). You also agree that if your monthly statement shows
transactions which you did not make, and you do not contact us within sixty (60) calendar days after the
statement was mailed or made available to you, you may not get back any money lost after that time.

YOU AGREE THAT IF YOU GIVE YOUR CARD(S) AND PIN TO SOMEONE ELSE TO USE, YOU ARE AUTHORIZING THEM
TO ACT ON YOUR BEHALF AND YOU WILL BE RESPONSIBLE FOR ANY USE OF THE CARD(S) BY THEM.

You could lose all your money in the account(s), including the available balance in your overdraft
protection account(s), if you take no action to notify us of the loss of your PIN, ATM card or VISA
Debit Card. If you notify us of the loss, your liability for unauthorized transactions will be as
follows:

1. If you contact us within two (2) business days of the loss or your discovery of the loss, your
   loss will be limited to $50 if someone used your ATM card or VISA Debit Card without your
   permission.
2. If someone used your ATM card or VISA Debit Card without your permission, your loss could be as
   much as $500 if you do not contact us within two (2) business days after you learn of the loss
   and we can establish that we could have prevented the loss if you had contacted us.
3. If your monthly statement shows transfers or ATM or VISA Debit Card Purchases you did not make
   and you do not contact us within sixty (60) calendar days after the statement was mailed or made
   available to you, you may not get back any money lost, if we can establish that your contacting
   us would have prevented those losses.

Error Resolution Notice: In Case of Error or Questions about your Transactions
You agree to contact us as soon as you can if you think your statement or receipt is wrong or if you
need more information about the transaction listed on the statement or receipt. We must have a signed
dispute from you no later than sixty (60) calendar days after we sent or made available to you the
Customers Bank statement on which the problem or error appeared. You must provide us with the following
information in writing:

1. Tell us your name, account number and ATM or VISA Debit Card number
2. Describe the error or the transaction you are unsure about, and explain as clearly as you can
   why you believe it is an error and/or why you need more information: and
3. Tell us the dollar amount of the suspected error.

If you tell us orally, we require that you send your complaint or questions in writing within ten (10)
business days to us. We will tell you the results of our investigation within ten (10) business days
after we hear from you and will correct any error promptly. If we need more time, however, we may take
up to forty-five (45) days to investigate your complaint or questions for domestic ATM transactions and
up to ninety days (90) for international ATM transactions or VISA purchases. If we decide to do this, we
will re-credit your account within the ten (10) business days for the amount you think is in error as a
provisional credit, so you have use of the money during the time it takes us to
complete our investigation.

We may not re-credit your account if the transaction was an ATM deposit made by check, draft, or similar
paper instrument.

Rules for New Deposit Customer accounts; we will tell you the results of our investigation within twenty
(20) business days. If we need more time, however, we may take up to ninety (90) days to investigate
your complaint or question. If we decide to do this, we will re-credit your account within (20) business
days. You are considered a new deposit customer during the first 30 days after you establish an account
at Customers Bank.

If we decide that there is no error, we will send you a written explanation within three (3) business
days after we finish our investigation. You may ask for copies of the documents that we used in our
investigation. If we credit your account with funds while investigating an error, we will reverse that
credit if we concluded no error has occurred. You are responsible for full repayment of these funds to
us.

How to Contact Us
If you believe that your Card(s) and/or Personal Identification Number (PIN) has been lost or stolen,
please contact us immediately by calling the following number.

ATM or Debit Cards: 1-866-476-2265

Charges/Fees
You agree to pay the charges or transaction fees that are charged for Electronic Funds Transfer Services
we currently offer or which may be offered at a later date; such fees or charges may be imposed or
changed from time to time (See Fee Schedule).

Liability
If a Card(s) is issued for a joint account(s) you agree to be jointly and separately liable under the
terms of this agreement.

You agree that if you make deposits or payments to your account(s) with items other than cash and we
make funds available to you from such deposits before we collect them, we may deduct the amounts of such
funds from your account(s) that are not collected. If the funds in your account(s) are insufficient at
such time, you will promptly pay to us any amount of such funds that are not collected, plus any fees
you may owe us in accordance with our the current Fee Schedule.

Our Liability for Failure to Complete an Electronic Funds Transfer Transaction
If we do not complete a transaction on time or in the correct amount, when properly instructed by you,
we will be liable for your losses or damages. However, there are some exceptions. We will not be liable
for instance, if:

1. There is not enough money in your account to complete the transaction through no fault of ours
2. The funds in your account are unavailable
3. The funds in your account are subject to legal process
4. The transaction you request would exceed the funds in your account plus any available overdraft
   protection
5. The ATM has insufficient cash to complete the transaction
6. Your Card(s) has been reported lost or stolen or your Card(s) privileges have been suspended and
   you are using the reported/suspended Card(s)
7. We have a reason to believe that the transaction requested is unauthorized
8. The failure is due to an equipment breakdown or software malfunction which you knew about when
   you started or initiated the transaction using an ATM or Merchant terminal
9. The failure was caused by an act of God, fire, flood or other catastrophe, or by an electrical
   or computer failure or communication malfunction or by another cause beyond our control
10. You attempt to complete a transaction using an ATM or Merchant terminal which is not a
    permissible transaction under this Agreement
11. The transaction would exceed security limitations on the use of your VISA Debit Card(s), or the
    location, merchant, ATM, etc., has been blocked for use based on fraud monitoring rules that the
    bank uses
12. We did not receive a direct deposit instruction
13. You did not provide us with the correct names or account information for those persons or
    entities to whom you wished to direct payment

There may also be other exceptions not specifically mentioned above. In any case, we shall only be
liable for actual proven damages if the failure to make the transaction resulted from a bona fide error
despite our procedures to avoid such errors.

Limitation of Our Liability
Unless otherwise required by law, we will not be responsible for any losses or damages, including
direct, indirect, special or consequential losses or damages, from your participation in or use of any
goods or services purchased using any of the cards and services described in the VISA Debit Card and ATM
Card Cardholder Agreement and Disclosure Statement.

Confidentiality
We will only disclose information to third parties about your account or the transfers you make:

1. Where it is necessary for completing transfers, or
2. In order to verify the existence and condition of your account for a third party, such as a
   credit bureau or merchant, or
3. In order to comply with government agency or court order, or
4. If you give us your written permission

Visa^® Account Updater (VAU) Program – Effective August 1, 2020
Customers Bank Personal and Business Debit Card customers who use their Debit Card for monthly or
periodic payments are automatically enrolled in a program offered through Visa named, Visa Account
Updater (VAU). Visa will automatically and securely send your updated card number and expiration date to
participating VAU merchants that you have a relationship with when your debit card is renewed or
reissued and activated. The service reduces the chance of service disruptions on recurring debit card
transactions when cards on file with a merchant expire or are reissued. If you wish to opt out of this
service, please contact your branch or call 866-476-2265 to speak to a Customers Bank representative.

Amendment of this Disclosure
You agree that from time to time we may amend or change the terms of this Disclosure including
amendments or changes to add more Card services. We will notify you in writing of any change in a term
or condition required to be disclosed under the Electronic Fund Transfer Act at least thirty (30) days
prior to the effective date of such amendment or change. Your use of the Card(s) after the effective
date of such amendment or change shall constitute your agreement to such amendment or change.

Ownership
You agree that any Card is our property and you will surrender if to us upon our request.

Other Electronic Funds Transfers – Preauthorized Payment
If you have told us in advance to make regular payments from your account, you can stop any of these
payments. Call or write us using the phone number or address in the Section titled “How to Contact Us”
in time for us to receive your request three (3) business days or more before the payment is scheduled
to be made. If you call, we may also require you to put your request in writing and get it to us within
fourteen (14) days after you call. We will charge you for each stop payment order you give. Please refer
to Fee Schedule for the amount. If you order us to stop one of these payments three (3) business days or
more before the transaction is scheduled and we do not do so, we will be liable for your losses or
damages, but not indirect, special or consequential losses or damages.

Notice of Varying Amounts:
If these regular payments may vary in amount, we or the payee will tell you, 10 days before each
payment, when it will be made and how much it will be. You may choose instead to get this notice only
when the payment would differ by more than a certain amount from the previous payment, or when the
amount would fall outside certain limits that you set.

Electronic Funds Transfer Services Offered Deposits
You can arrange to have deposits made automatically to your account. Social Security payments, other
government payments as well as your wages or salary are examples of such deposits.

Withdrawals
You can also arrange to have certain withdrawals, such as Life Insurance premiums, made automatically
from your account.

Consumer Liability
If you fail to report within sixty (60) days of the transmittal of your statement any unauthorized
transfer that appears on the statement, your liability will not exceed:

• The lesser of $50 or the amount of unauthorized transfers that appear on the statement or that
  occur during the first two business days of the start of the unauthorized activity, plus
• The lesser of $500 or the amount of unauthorized transfers that appear on the statement or that
  occur during the third and 60th business day of the start of the unauthorized activity, plus
• The amount of unauthorized transfers that occur after the sixty days and before you notify us,
  if we can prove that we could have stopped someone from taking the money if you had told us in
  time.

How to Notify Us
If you believe that someone has transferred or may transfer money from your account without your
permission, call 1-866-476-2265 Mon-Fri 9am – 5pm EST or digital banking customers may call 855-398-8159
8am-11pm EST 7 days per week or write us at Customers Bank, 40 General Warren Blvd. Suite 200, Malvern,
PA 19355.

Business Days
Our business days are Monday through Friday. Holidays are not included.

Types of Automatic Transfers
You may have deposits made to checking, savings, interest checking or money market accounts. You may
transfer funds between your checking, savings, interest checking or money market accounts. You may have
payments made from your checking, savings, interest checking or money market accounts.

Charges for Transfers
Please refer to the Fee Schedule for any fees relating to transfers.

Documentation of Transfer

• Preauthorized credits: If you have arranged to have direct deposits made to your account at
  least once every sixty days from the same person or company, you can call us at (1-866-476-2265
  during normal business hours) to find out whether or not the deposit has been made.
• Period Statements: You will get monthly account statements if you have an electronic funds
  transaction.

Other EFT Transactions
You may access certain account(s) you maintain with us by other EFT transaction types as described
below.

Electronic Check Conversion
You may authorize a merchant to use your check as a source of information to initiate an EFT from your
account. Electronic check conversion is a payment process in which a merchant (after obtaining your
authorization) uses your check to gather routing, account, and check number information to initiate a
one-time EFT. This type of EFT transaction involving a consumer account is covered by the Electronic
Funds Transfer Act and this disclosure. A description of the transaction will appear on your statement.

Re-Presented Check Transactions and Fees
You may authorize a merchant to electronically collect a fee associated with the re-presentment of a
check that is returned due to insufficient or unavailable funds. The resulting fee transaction if
debited as an EFT from a consumer account is covered by the Electronic Funds Transfer Act and this
disclosure.

Debit Card Security Tips

• Always keep your credit or debit card in a safe and secure place. Treat it as you would cash or
  checks. Contact Customers Bank immediately at 1-866-476-2265 if your card is lost or stolen, or
  if you suspect unauthorized use.
• Do not send your card number through email, as it is typically not secure.
• Do not give out your card number over the phone unless you initiated the call.
• Regularly review your account statements as soon as you receive them to verify transactions.
  Contact Customers Bank immediately if you identify any discrepancies.
• If you have forgotten your PIN or would like to select a new one, please visit your nearest
  Customers Bank location.
• To protect your account, Customers Bank recommends that you change your Personal Identification
  Number (PIN) every six months.
• Cancel and cut up unused credit and other cards.
• If you receive a replacement card, destroy your old card.
• When selecting a Personal Identification Number (PIN) don’t use any number or word that appears
  in your wallet (such as name, birth date, or phone number).
• Ensure no one sees your PIN when you enter it.
• Memorize your PIN. Don’t write it down anywhere, especially on your card, and never share it
  with anyone.
• Shop with merchants you know and trust.
• Make sure any internet purchase activity you engage in is secured with encryption to protect
  your account information. Look for “secure transaction” symbols like a lock symbol in the lower
  right-hand corner of your web browser window, or “https://…” in the address bar of the website.
  The “s” indicates “secured” and means the web page uses encryption.
• Always log off from any website after a purchase transaction made with your credit or debit
  card. If you cannot log off, shut down your browser to prevent unauthorized access to your
  account information.
• Safe-keep or securely dispose of your transaction receipts.

When using your card at an ATM:

• Be aware of your surroundings and exercise caution when withdrawing funds.
• Watch for suspicious persons or activity around the ATM. If you notice anything out of the
  ordinary, come back later or use an ATM elsewhere. If you observe suspicious persons or
  circumstances, do not use the ATM at that time. If you are in the middle of a transaction,
  cancel the transaction, take your card and leave the area, and come back at another time or use
  an ATM at another location.
• Report all crimes immediately to the operator of the ATM or local law enforcement.
• Consider having someone accompany you when using an ATM after dark.
• Ensure no one sees your PIN when you enter it.
• Refrain from displaying cash, and put it away as soon as your transaction is completed. Wait to
  count your cash until you’re in the safety of a locked enclosure, such as a car or home.
• Safe-keep or securely dispose of your ATM receipts.
• If an ATM has an unidentifiable object or something seems out of place do not use the ATM. Those
  attempting fraud sometimes attach “skimmers” to the ATM to capture your card and account
  information.
• Never provide account numbers, card numbers, or PIN numbers to anyone. Customers Bank will never
  ask for that information via email, internet, or phone. We may ask that information in person at
  our branch locations but any other attempt is most likely fraud.

If you have any questions or concerns regarding this disclosure please call us at 1-866-476-2265 or
visit one our branch locations.

Customers Bank Account Agreement

This Account Agreement (“Agreement”), contains the services available to you as a Customers Bank
customer. The terms “we”, “us” and “our” refer to Customers Bank. These services include, but are not
limited to, Online Banking, Mobile Banking, Bill Payment, Person to Person and other services.
Additional details on these services is available at www.customersbank.com. The terms “you” and “your”
refer to the account holders or any of them and anyone else with authority to conduct transactions on or
exercise control over the account. Your account is also governed by the signature card you signed, the
Truth In Savings Disclosure and any other applicable disclosures. If you opened a certificate of
deposit, it will also describe certain terms and conditions regarding such account.

You should keep a copy of this Agreement, the disclosures, the Fee Schedule and all product information
and feel free to ask questions about them. You should substitute any later updated retail only versions
of the documents when you receive them.

Scope of Agreement
This Agreement covers all types of retail deposit accounts that we offer, now or in the future,
including checking account type products, retirement accounts, savings accounts (including money market
account products) and certificates of deposit.

The Agreement does not cover safe deposit boxes, trust services, credit cards and non-deposit investment
products.

Interest
If you have an account that earns interest, unless otherwise required by law or stated to the contrary
in the truth in savings disclosure which describes your account(s), interest begins to accrue on the day
of deposit.

Account Ownership and Signature Requirements
Individual Account
An individual account is an account in the name of only one person. Only that person may write checks or
withdrawal funds from the account, regardless of who actually owns the account funds. Upon that person’s
death, we will pay the funds in the account in accordance with the appropriate documents presented to
us.

Joint Account
If your account is a joint account, any one of you may conduct all transactions on your account. This
means that we may pay all or any part of the account balance to any one of you and pay checks signed by
any one of you. We may also honor withdrawals, orders or other requests from any one of you. Any one of
you may place a stop payment on any item. Each of you guarantees the signature of the other and
authorizes the other to endorse for deposit and/or cash any item. Either of you may appoint someone to
act for you on the account (an agent or attorney-in-fact), but we may require the consent of all of you
to the appointment. If one of you dies, we may continue to pay checks signed by, and honor withdrawals,
orders or other requests by an authorized signer or any one of you who survives. If we receive written
notice from any one of you or any authorized signer on the account not to permit withdrawals, or if we
receive conflicting instructions from each of you, we may freeze (refuse to permit withdrawals or
transfers from) the account. The account may be frozen until we receive written notice, signed by all of
you (including all authorized signers), as to the disposition of the funds. Notice from us to any one of
you is notice to all of you.

If your account is a joint account with no survivorship (as tenants in common), and one of you dies, we
may freeze the account until we receive documents satisfactory to us instructing us how to treat the
account. Generally, the deceased owner’s equal share of the account will pass to his or her estate and
not the surviving owner. If your account is a joint account with survivorship, when one of you dies, the
account will be owned by the surviving owner(s).

Irrevocable Trust Account
If you have established a formal trust for someone else under a will or written trust agreement, you
agree to perform all your duties as trustee for the account as required by law. If you die or are
replaced as trustee, we will not release any funds until all required legal documents have been
delivered to us and all other legal requirements have been met.

Revocable Trust Account
A revocable trust account may be opened without a written trust agreement. The account is in the name of
one or more of you for the benefit of one or more persons you name as beneficiaries. The beneficiaries
cannot withdraw funds from the account unless all of you die and the beneficiary is then living. If two
or more beneficiaries survive, the Bank will pay the funds in account in equal shares to the
beneficiaries. The funds in the account will not be inherited by your heirs or controlled by your will.
If this account is owned by more than one of you, you will be subject to the joint account rules stated
above.

Custodian Account
You may make a gift or transfer of money to a minor under state law by opening an account in the name of
the minor with you or another adult listed as custodian. Your rights and duties as custodian are
governed by the Uniform Gifts To Minors Act (“UGTMA”) or Uniform Transfer to Minors Act (“UTMA”) of the
state where you reside at the time you open the account. Thus state law will also determine how the
account balance will be handled upon the Custodian’s death, resignation or removal. Only the Custodian
is authorized to act on the account. Custodial accounts may only exist until the minor reaches age 21.

Fiduciary Account
A fiduciary account is an account established by you as a trustee, guardian, executor or administrator
under a written agreement or court order. You act as a fiduciary under this account. Upon your death, we
will pay the account balance in accordance with the terms of any appropriate legal documentation
presented to us or upon the instructions of any successor fiduciary. A successor fiduciary must first
present to us the appropriate documentation establishing their appointment as the successor fiduciary.

Power of Attorney
We may, but are not required to, recognize any power of attorney you present to us where you appoint
another person to act on your account. If we accept a power of attorney, any action we take will be
binding on you if we take action before we receive: (1) a signed written revocation of the power of
attorney; or (2) a certified copy of your death certificate; or (3) if the power of attorney is
non-durable, a certified copy of a court order declaring you incapacitated or appointing a guardian for
you.

Transfer of Ownership
If you wish to add an owner to, remove an owner from, or otherwise change ownership of an account, we
may require that the account be closed and a new account opened in the name(s) of the new owner(s). If
your account is a joint account, we may also require all owners’ written consent. You may not transfer
or assign your account without our prior written consent. We must approve any assignment or pledge of
your account as security for a debt you owe. Any assignment or pledge of your account remains subject to
our right of set-off and security interest. No pledge or assignment for security purposes will become
effective until we have recorded it in our files.

Facsimile Signatures
If you use a stamp, computer technology, digital or other electronic means, or another device to imprint
a facsimile of your signature on a check, withdrawal slip, or other form, you accept complete
responsibility for maintaining security over any such signature device and are fully responsible for the
use of the signature device even if you are not negligent. You are also fully responsible for the
signature which appears on any item presented to us for payment regardless of who used the signature
device or how the facsimile signature came to be placed on the check, withdrawal slip or other form. Any
check, withdrawal slip or other form containing a facsimile signature will be effective as your
signature or endorsement, whether or not the person who used the signature device was properly
authorized to use it. If you use a signature device, you will deliver a sample to us before its first
use.

Deposits and Collection of Items
You may make deposits to your account in person at any Customers Bank Office or at Customers Bank
automated teller machines (ATMs) that accept deposits to your account. You may not make deposits at ATMs
not owned by Customers Bank. You may also make deposits by mail. We may make other methods of making
deposits available to you for your convenience. We are not responsible for transactions by mail or
outside our offices until we actually record them.

In receiving any item (such as a check, draft or Automated Clearing House (“ACH”) credit) for deposit or
collection, we will process the item in order to collect payment of it. We do not, however, become the
owner of the item and will not be responsible beyond the exercise of ordinary care.

If you receive any item payable to you with any endorsement missing, we may endorse it for you and
deposit it in your account. We are not required to accept items that contain more than one endorsement.
At our discretion, we may limit the amount that may be deposited or refuse or return any deposit. You
agree to reimburse us for any loss we incur because an item was not endorsed exactly as it was made out
and to pay any fee we may impose.

If after we received final payment of an item a third party claims that the item was altered, bore a
forged or unauthorized endorsement, was counterfeit, or was otherwise not properly payable, we may
withhold the amount of the item from your account until a final determination has been made of the
claim. We will not be liable to you for our actions.

We may adjust your account in our sole discretion to correct computation, transaction recording or other
errors. We will not be liable for errors, mistakes or negligence by other banks that process any items.
We will not be liable if the item is lost in transit or there is a delay in payment of the item.

Posting Order
At the end of each business day we process transactions to your account. The chart below describes the
order in which we post transactions to your account during nightly processing.

Deposits	Posted in order received (time stamp order)
Withdrawals (including check clearing)	Posted after all Deposits in order received (time stamp order)

Withdrawals
Current Balance – the balance in your account reflecting all deposits and withdrawals made.

Available Balance – the balance in your account which is currently available for withdrawal. This
balance is the Current Balance less funds that have been placed on hold. These holds may include items
deposited for collection, new account holds, or extended holds.

All items, including items drawn on us, may be withdrawn by you only after we have received payment for
the item (final payment). We may charge back to your account the amount of any credit given to you for
an item which is returned to us as unpaid. If any item deposited to your account is returned to us, any
interest earned on the item from the date the item was deposited to your account to the date the item
was returned to us will be charged back to your account. We will not be liable to you for any late
payment or failure to pay the item except as set forth in this Agreement. We are not obligated to cash
any checks or other items drawn on your account that are payable to others.

We may refuse any request by you to withdraw or transfer funds from your account if your request is for
an amount that is less than any minimum we require or exceeds any limit on the frequency of withdrawals
of transfers that we established. We may also refuse any request by you to withdraw or transfer funds if
such withdrawal or transfer is by a method not specifically permitted by us.

We reserve the right at any time to require that you give us at least seven (7) days notice before you
withdraw funds from a savings or money market account. Although we usually pay withdrawals or checks
without notice on these accounts, doing so does not mean that we give up that right. If you make a
withdrawal from a certificate of deposit account prior to maturity, your withdrawal may be subject to a
penalty as well as other restrictions we impose.

Overdraft Protection
You may choose to use another Customers Bank account or your credit line (“overdraft account”) to
provide overdraft protection to an account. When the current balance of your account is less than the
amount necessary to cover outstanding checks and/or other debt items, funds will be transferred from the
overdraft account to cover such checks or debt items and any applicable fees. The funds necessary to
cover such checks and/or debit items plus related fees will be transferred to the account provided
sufficient collected funds are maintained or are available in the overdraft account. These transfers may
cause the overdraft account to fall below the minimum balance required to avoid service charges (See Fee
Schedule). Any transfer of funds to cover an overdraft is not an extension of credit, unless it comes
from your line of credit with us. The funds available in any of your overdraft account(s) will be used
before any advances are made in accordance with our Overdraft Policy.

Credit Error
If, for any reason, we credit your account in error or for an amount in excess of the amount to which
you are entitled, you agree to pay us the amount of the credit or excess amount. We may deduct the
amount of the credit or excess amount from your account or any of your accounts with us without notice
to you. We may also use any other legal remedy to recover the credit or excess amount.

Stop Payment Order
If you do not want us to pay a check you have written, you can request us to stop payment on it in
person, by mail, by telephone, or by any other method we make available to you. (You may not notify us
by e-mail because this would contain personal information.) Any person who can act on your account may
also place a stop payment order on any check or item written on your account. You must tell us the exact
amount of the check and the check number. You should also tell us other information as required such as
the date of the check, name of the payee and the information that is magnetically encoded on the bottom
of the check. We may take up to twenty- four (24) hours to determine whether we can act on a stop
payment request. If any of the information you provided is incomplete or incorrect, or you use a check
that is not magnetically encoded to our specifications, or if we do not have a reasonable opportunity to
act on it, we will not be liable if we fail to stop payment on the check or if our payment of the check
causes other checks to be returned for insufficient funds. We will not be liable for mere clerical
errors, inadvertence or a reasonable mistake of judgment if we pay the check over a stop payment order.
In no event will we be liable if we pay the check on the same day we receive your stop payment request.
If we pay a check over a valid stop payment and re-credit your account for the amount of the check, you
agree to transfer to us all of your rights against the payee of the check or person holding your check.
You also agree to assist us in any suit or action we may take against the payee or holder of the check.
We will not honor stop payments on cashier’s checks or other bank official checks, certified checks or
money orders. You may not place a stop payment on a check that has already been paid or otherwise
accepted by us.

A stop payment will be valid for 180 days, but you may renew it before the 180 days expires. When the
180 days expires, we do not have to notify you before we pay the check. A stop payment may be revoked or
released, in writing, but only by the person who placed the stop payment, regardless of the ownership of
the account.

If you place a stop payment, you agree to pay our stop payment fee and to reimburse us for all costs and
expenses we incur, including our attorneys’ fees, because of our refusal to pay the check.

You may stop a preauthorized ACH payment from your account by notifying us at least three (3) business
days before the scheduled payment date. See the section “Electronic Funds Transfer Disclosure” for
additional information on how to place a stop payment on a preauthorized ACH payment.

An oral stop payment must be confirmed in writing within fourteen (14) calendar days; otherwise it will
expire. Mail your confirmation to: Customers Bank, Customer Service, 40 General Warren Blvd. Suite 200,
Malvern, PA 19355.

Postdated Checks
You must not date a check later than the date you write it. If you do and the check is presented to us
before its date we may, at our option, either pay the check or return it. We will not be liable to you
if we pay the check before its date.

Stale Checks
We may at our option pay a check that is more than six (6) months old, but we are not required to do so.
We will make our decision without consulting you.

Check Legends
We may disregard information on a check other than the signature of the person who wrote the check, the
name of the bank on which it is drawn, the name of the payee, the amount of the check, and any other
information that appears on the MICR line at the bottom of the check. We are not required to comply with
any notation on a check such as “paid in full”, “void after 60 days”. “not valid over $1,000”. Unless we
have agreed in writing to do so. You must reimburse us for any loss or expense we incur because you
wrote or deposited a check containing extra information.

Waiver of Presentment, Dishonor, Nonpayment
If another institution refuses to pay a check (called “dishonor” or “non-payment”) which you deposited
or cashed, we may put the check through for collection again. We will not always give you notice that
the check was dishonored or not paid before we put the check through again for collection. This means
that in this instance you are “waiving” your right to “notice of dishonor” or “notice of non-payment”.

You agree that we may delay putting a check through for collection that you have deposited to your
account. This means that you are “waiving” your right to have us begin the process of “presenting” the
check by the next business day.

Payment to Unauthorized Persons
We are not responsible for any withdrawals or other transactions made by someone impersonating you or
claiming to act under your authority if we have not previously received written notice of the loss or
theft of your checks, passbook, and certificate of deposit or of your death.

Disputes Affecting the Account
If we believe that there is a dispute among the owners or signers of any account, we may, in or at our
sole discretion, place a hold on the funds in the account pending resolution of the dispute to our
satisfaction. We may, instead, permit all owners or signers to continue to use the account or we may
deposit the account balance into a court for a court order determining who is authorized to withdrawal
funds from the account. We will not be liable for taking any of these actions. You must reimburse us for
all expenses and costs we incur, including reasonable attorney’s fees. We can deduct any of our losses,
costs or expenses from any of your accounts without giving you any notice.

Adverse Claims
If a person other than you makes a claim to your account, we may choose not to act on that claim until
we receive a court order. We may, however, act on the claim if the person agrees in writing to pay us
for any losses, damages, costs and expenses we incur (this is called indemnification). We are not liable
if we pay a check or withdrawal on your account, even if we act after we receive notice of the claim.

Your Death or Incapacity
We may accept, pay, and collect checks and other items after you die or if a court finds you unable to
handle your affairs (you are “adjudicated incapacitated”) until we know of your death or receive a court
order of your incapacity and have a reasonable opportunity to act. Even if we have knowledge of your
death, we may, for fourteen (14) calendar days after the date of death, pay checks written before your
death. We will not pay such checks, however, if we receive a stop payment from your legal representative
or other persons having a legal interest in your account.

Periodic Statements
If you have an account that receives a periodic statement, we will mail statements to the most recent
address we have for you on our records unless you instruct us otherwise. We may also make statements
available electronically via our Online Banking Service. If any statement is returned to us because of
an incorrect address, we may stop sending statements to you. If you request us to hold rather than mail
your statement we may honor or reject any such request. If we permit such a request, you must pick up
your statement promptly. We will destroy statements held after ninety (90) days. Even if we agree to
hold your statement, you must provide us with an actual mailing address that we can use to mail official
correspondence to you. You must exercise the same care in reviewing statements we hold for you or make
available to you via Customers Bank Online Banking service as if they were mailed.

Notification of Errors, Unauthorized Signatures, Forgeries, Alterations
You should look over your statements carefully and balance your account promptly. You should look for
alterations, unauthorized signatures, unauthorized electronic payments, ATM, point of sale, check card
transactions, forged or missing endorsements and other mistakes or irregularities. If you find any of
these or any other errors on your statement, you must notify us immediately. We will consider the
statement correct unless you notify us in writing, at the address indicated on the statement within
sixty (60) calendar days from when the statement is first mailed or made available to you. We will not
be liable to you for payment of any forged or altered check if you fail to notify us of the forgery or
alteration within this sixty (60) day period and your failure causes us to suffer a loss. We will not be
liable for a forged or altered check if the forgery or alteration resulted from your negligence. This
applies even if the items were forged or altered so cleverly (as by unauthorized use of a facsimile
signature device, computer, photocopy machine or otherwise), that a reasonable person could not detect
the unauthorized or forged signature or endorsement or alteration. You may have to bear losses that
could have been prevented if you had discovered and told us within the sixty (60) day period of errors
or unauthorized transactions. This sixty (60) day limitation applies regardless of whether we used
ordinary care.

Lost and/or Stolen Checks, ATM and/or Debit Cards or Other Account Access Means
You must notify us within twenty-four (24) hours after any of your checks, ATM and/or Debit Cards have
been lost, stolen, destroyed or leave your possession without your authorization. You must also notify
us within twenty-four (24) hours after your Personal Identification Number (PIN) or other information,
equipment or electronic record that could enable unauthorized access to your account(s) leaves your
possession or control without your authorization. All oral notice must be confirmed in writing within
seven (7) calendar days; addressed to: Customers Bank, Customer Service, 40 General Warren Blvd. Suite
200, Malvern, PA 19355. We may require proof of loss, indemnification, security, a waiting period, or
other documents before we issue a replacement access device or allow any withdrawals from the account.
You also agree to reimburse us for any loss or expense we incur. See Electronic Funds Transfer
Disclosure for further details. We may charge a fee to replace your ATM or Debit Card (See Fee
Schedule).

De-Activation of Debit Cards
To improve the security and safety of your checking account, we require that debit cards which are not
actively in use be deactivated. Any debit card that has not been used for a financial transaction for a
period of 12 months will be deactivated. If you wish to keep your card active, please complete at least
one financial transaction annually. In the event your debit card is deactivated due to inactivity, you
will be required to apply for and obtain a new debit card.

Lost/Stolen Certificates
If your certificate of deposit is lost, stolen, destroyed or leaves your possession without your
authorization, you must call us immediately. All oral notice must be confirmed in writing within seven
(7) calendar days; addressed to: Customers Bank, Customer Service, 40 General Warren Blvd. Suite 200,
Malvern, PA 19355. We may require proof of loss, indemnification, security, a waiting period, or other
documents before we issue a new certificate or allow any withdrawals from the account. As long as we act
with ordinary care, any payments to persons presenting your certificate will be valid payments for which
we are not liable. You also agree to reimburse us for any loss or expense we incur.

Business Day
Each day is a business day except Saturdays, Sundays, and bank holidays. Thus, a deposit is considered
made only on a banking day, i.e., a day the bank is open to the public for carrying on substantially all
of its banking functions.

After-Hours Deposits
Any deposit which is made by you on a Saturday, Sunday, bank holiday or after branch closing on any
business day may be considered by us to have been made on the next business day.

Automated Clearing House (ACH)

Automated Clearing House (ACH) transactions are governed by the Electronic Funds Transfer Act
(EFTA)

Wire Transfers
Wire Transfers will be governed by any wire transfer agreement or other agreement you sign covering such
transfers. They will also be subject to Article 4A (Funds Transfer) of the Uniform Commercial Code (UCC)
of the state of Pennsylvania. Any payments made to you, or originated by you, are provisional until
final settlement is made through a Federal Reserve Bank or payment is otherwise made as provided by
Article 4A of the UCC. We are not required to give you notice of any payment order or credit to your
account by wire or ACH.

Instant Payments Terms to Supplement Consumer and Commercial Account Terms

As of June 2024, Customers Bank is a “receive only” participant in the FedNow® Service operated by the Federal Reserve Banks and the RTP® network operated by The Clearing House. These networks facilitate instant payments 24 hours a day, 7 days a week, 365 days a year (“Instant Payments Networks”). Through these Instant Payments Networks, you may receive inbound payments credited to your eligible deposit accounts maintained at Customers Bank. Currently, you may not send or otherwise initiate any outbound payments from your deposit accounts maintained at Customers Bank via the Instant Payments Networks. Funds received via Instant Payments Networks will be available to you immediately and will be reflected in your daily closing balance for the same day if received prior to 10:00 pm ET and if received thereafter will be reflected in your daily closing balance for the next day. You may not receive any payment through an Instant Payments Network on behalf of someone who is not a resident of the U.S. or otherwise domiciled in the U.S. Transfers using Instant Payments Networks may be made only in U.S. Dollars. Customers Bank may at any time block or decline to effect any fund transfers, including those using Instant Payments Networks, that we believe may violate the Bank Secrecy Act, OFAC regulations, or other applicable laws, regulations, or terms governing your accounts. By opening and maintaining an account with Customers Bank, you consent to the use and disclosure of your account information by Customers Bank, the operators of the Instant Payments Networks, and the other financial institutions participating in the Instant Payments Networks and their service providers as necessary to effect, administer, or enforce the instant payments, and as otherwise described in the rules and regulations governing the Instant Payments Networks and in Customers Bank’s privacy policies and notices.

UCC Article 4A Disclosure
DISCLOSURES REGARDING ELECTRONIC “WHOLESALE CREDIT”TRANSACTIONS SUBJECT TO UNIFORM COMMERCIAL CODE
ARTICLE4A

PROVISIONAL PAYMENT: Credit given by us to you with respect to an automated clearing house credit entry
is provisional until we receive final settlement for such entry through a Federal Reserve Bank. If we do
not receive such final settlement, you are hereby notified and agree that we are entitled to a refund of
the amount credited to you in connection with such entry, and the party making payment to you via such
entry (i.e. the originator of the entry) shall not be deemed to have paid you in the amount of such
entry.

NOTICE OF RECEIPT OF ENTRY: Under the operating rules of the National Automated Clearing House
Association, which are applicable to ACH transactions involving your account, we are not required to
give next day notice to you of receipt of an ACH item and we will not do so. However, we will continue
to notify you of the receipt of payments in the periodic statement we provide to you.

CHOICE OF LAW: We may accept on your behalf payments to your account which have been transmitted through
one or more Automated Clearing Houses (“ACH”) and which are not subject to the Electronic Fund Transfer
Act and your rights and obligations with respect to such payments shall be construed in accordance with
and governed by the laws of the state of Pennsylvania, unless it has otherwise specified in a separate
agreement that the law of some other state shall govern.

Attachment or Garnishment and Levy
Any attachment, garnishment or levy against your account is subject to our right of set-off and security
interest. If we receive an attachment, garnishment, or levy, against you or any part of your account, we
may refuse to allow you to make any withdrawals from the account until the attachment, garnishment or
levy is satisfied. We may pay the amount demanded to the sheriff, tax authority, or court without
notifying any owner of the account. We may take these actions even if the attachment, garnishment, or
levy affects only one owner of a joint account. We will, to the extent required by law, notify you in
writing whenever we receive an attachment, garnishment, or levy affecting your account. We are not
liable to you for our actions even if our holding or paying the money leaves insufficient funds to cover
outstanding checks or other items presented for payment. You are responsible for any expenses we incur
as a result of an attachment, garnishment, or levy and we may off-set such expenses from any accounts
you have with us. We may also deduct from any of your accounts any fee charged by us as a result of the
attachment, garnishment, or levy (See Fee Schedule).

Set-Off and Security Interest
If you ever owe us money, we can, to the extent allowed by law and without notice to you, use the money
from any or all your accounts (except IRA, Irrevocable Trust or Custodian Accounts) or any account in
which you are a co-owner to pay the debt (set-off). We can do this no matter what kind of debt it is or
how the debt arose. In addition to our right of set-off you grant us a consensual security interest in
your accounts. Your opening of an account with us will be considered to be your consent to set-off
against your accounts if any present or future law or regulation requires such consent. We will not be
liable for any checks which are not paid because we set-off or otherwise use funds from your account to
pay a debt or obligation you owe us. We may use your accounts to pay the debt or obligation even if it
results in an interest penalty or return of subsequent checks. If the account is a joint or multiple
party account: each joint or multiple party account owner agrees that we may exercise our right of
set-off against any individual account(s) of each account owner for debt of the joint or multiple party
account. Each joint or multiple party account owners also agrees that we may set-off against the joint
or multiple party accounts for an individual debt of each account owner. You agree to hold us harmless
from any claim arising as a result of our set-off.

If Federal benefits or other payments (such as Social Security benefits) are deposited to your account
after you are not eligible for such benefits, we may set-off against your accounts to recover any funds
we are obligated to return to the payor because of your ineligibility.

Dormant Accounts
If you have not made a deposit to or withdrawal from (including a check) your account for one year, and
we have not received anything from you in writing concerning your account during that time, we may
consider the account dormant. If your account earned interest, we may continue to pay interest on the
account after it becomes dormant at a variable interest rate determined by us in our sole discretion. We
may change the rate without limit and without notice to you. We are generally required by law to deliver
to the applicable state agency any funds in an account if you do not initiate a transaction (deposit or
withdrawal) for a period of time as defined by applicable state regulation. We will provide applicable
notices to you, as required by law. You agree that we are not responsible for any funds delivered to the
state in compliance with the laws of the applicable state agency.

Change of Address
You must notify us immediately of any changes in your address, telephone number, email address or the
address where you want us to send information about your accounts. Changes can be made by logging into
Online Banking and updating your online banking profile or must be provided to us in writing. Notices
should be sent to: Customers Bank, Customer Service, 40 General Warren Blvd. Suite 200, Malvern, PA
19355. All such notices will be effective no later than thirty (30) calendar days after we receive them.
We may require you to pay any expenses we incur as a result of not having your current address and
telephone number.

Notices
Unless otherwise provided in this Agreement, any notice from you must be in writing. Any written notice
that you give us will be effective when it is actually received by us, provided we have reasonable
opportunity to act on it. Any written notice that we give to you will be effective when it is deposited
in the U. S. mail or delivered at you to the address in our records. If your account is a joint or
multiple party account, notice from us to any one of you is notice to all of you.

Deposit Reclassification of Checking Account (effective October 16, 2018)
Consumer Checking Accounts consist of a checking sub account and a savings sub account. The Bank may
periodically transfer funds between these two sub accounts. On a sixth transfer during a calendar month,
any funds in the savings sub account will be transferred back to the checking sub account. If your
Account is a Plan on which interest is paid, your interest calculation will remain the same. Otherwise,
the savings sub account will be non-interest bearing. The savings sub account will be governed by the
rules governing our other savings accounts. This process will not affect your available balance, the
interest you may earn, FDIC insurance protection, or your monthly statement.

Refusal of Deposit, Termination of Account, Termination of Type of Account
At our discretion, we may refuse to accept a deposit, limit the amount of a deposit, or return a
deposit. We may also refuse to pay an item, or limit or discontinue permitting withdrawals from your
account.

We also reserve the right at any time and in our sole discretion to refuse to open any account, close
any account, modify the type of service offered on our accounts, or discontinue, or withdraw offering
any particular type account.

Closing the Account
We may close your account at any time and for any reason without notice to you. We will mail or deliver
to you notice of the closing of your account along with a check to the address in our records. We may
close the account on the same day we mail or deliver the notice. You can close your account by giving us
fourteen (14) calendar days written notice and by no longer using your account.

Accounts opened through the internet account opening system that have not received initial funding will
be closed 30 days from the opening date without notice. We are not liable for any losses or damage that
may result from dishonoring any items after your account has been closed.

We will pay you the balance in your closed account, less any applicable debit items, premature
withdrawal penalties, fees, set-offs and other amounts you owe us. If an interest-bearing account is
closed before interest is credited, we will pay you the interest unless we have stated that we will not
do so in either the truth in savings disclosure which describes the account you are closing or as part
of the document you signed to agree to the account. Further, for security reasons, we may require you to
close your account and to open a new account if (a) there is a change in authorized signers, (b) there
has been a forgery or fraud reported or committed involving your account, (c) any account checks are
lost or stolen, (d) you have too many transfers (see Limitations on Preauthorized Transfers) from your
account, (e) any other provision of our Agreement with you is violated. After the account is closed, we
have no obligation to accept deposits or pay any outstanding checks. You will still be responsible for
any fees or obligations which arose before your account was closed.

Schedule of Service Charges
Your account may be subject to service charges, minimum balance requirements, and other fees and
charges. These are listed in the Fee Schedule and are subject to change. You agree to pay these fees and
charges. You agree to pay additional reasonable charges for any services you request which are not
covered in the Fee Schedule. We may charge any of your accounts for these charges without prior notice
to you.

Verification of Identity and Information
We may from time to time establish requirements for identification that you will need to provide to us
when you open new accounts, cash checks or conduct certain other business with us.

We may, at our discretion and at any time, obtain credit reports and otherwise verify information
supplied by you when you applied for an account with us or applied for any service we offer. We may
obtain credit reports on you at any time for any legitimate business purpose.

Privacy of Account
Your account and its benefits are for your proper use only. No third party or other beneficiary shall
have any rights in any account except with your prior written consent. You must not give your account
number to any unauthorized person. You agree to take all reasonable steps to keep any unauthorized
person from learning your account number or other means of accessing your accounts. This includes but is
not limited to making your account number, ATM or Debit Card number, PIN or password accessible to
others using a computer or other electronic means or using means that are not secure to transmit such
information. If you let an unauthorized person learn your account number or other information necessary
to access your account, we will not be liable for any of your losses or damages which result from
withdrawals or other uses of your account. If you provide your account number to someone, you authorize
us to pay any resulting items presented to us.

Responsibility for Loss
Provided that we act in accordance with the terms of this Agreement and other documents governing your
account, you agree that you, your estate, heirs or legal representatives will not hold us responsible
for any losses, damages, liabilities, costs, and expenses, including reasonable legal fees that arise
from the use of your account. You and your estate, heirs or legal representatives also agree to
reimburse us for all our losses, damages, liabilities, costs, and expenses, including reasonable legal
fees, which arise from the use of your account.

Liability
Each of you agrees to be jointly and individually liable for all obligations arising out of the
ownership and maintenance of your account, including liability for any account shortage, overdrafts and
negative balances. This means that each of you is fully and personally obligated under this Agreement
whether the obligation is caused by you or another with access to your account. This liability is due
immediately, and we can deduct it directly from the balance of any account you have with us. You are
liable regardless of whether you signed an item, knew about it, or benefited from a charge or overdraft.
Your liability includes our cost of collecting any amount you owe us and, to the extent permitted by
law, our reasonable attorney’s fees.

Bank’s Duty of Care and Limitation on Liability
Our responsibility is limited to our exercise of reasonable and ordinary care. We use automated systems
to process checks and other transactions. You agree that if these systems are consistent with general
banking practice, our use of them constitutes ordinary care and we may not be liable to you for
forgeries or alterations or other errors not detected by these systems. We may rely only on information
that is magnetically encoded on checks or other items even if this information is different from other
information on the check or item. We will not be liable to you or any other person for any loss caused
by an event that is beyond our control, such as fire, natural disasters, war, national emergencies,
riots, strikes, computer failure, or loss of power, communication or transportation facilities. In no
event will we be liable for any indirect, special or consequential damages of any kind or punitive
damage even if we were advised that such damages were possible. This limitation on our liability will
apply regardless of the form of any suit or action; for example, regardless of whether the claim is
based on contract or tort (negligence).

Our obligations and your rights as set forth in this Agreement are the only rights and obligations which
govern, and no other warranties are expressed or implied.

Amendment
We can change this Agreement and other documents or agreements that are made as part of this Agreement
at any time. We may also change the terms described in any of our disclosures. If the change is not in
your favor, we will give you notice at least thirty (30) calendar days before the change will take
effect. We will give you notice in writing or by any other method permitted by law. For other changes,
we will give you reasonable notice in writing or by any other method permitted by law. This Agreement
may not be changed orally.

Waiver of Terms
We may waive enforcing any of the terms of this Agreement on any occasion. Any waiver will not affect
our right to enforce any terms with respect to other customers or on other occasions with you. Any
waiver will not modify this Agreement.

Interpretation
When you open an account with us you agree that our interpretation of this Agreement, any rules adopted
by us from time to time, the terms of your signature card, the terms of the Fee Schedule, other
documents which are a part of this Agreement and any of our disclosures is final and binding.

Back-Up Withholding/ Imposition of Back-Up Withholding
At the time you open your account, you will provide us with a tax identification number (TIN), which you
certify as correct under penalty of perjury. In accordance with prevailing law, we will use that number
to report any interest earned on your account to the Internal Revenue Service (IRS). If you fail to
provide us with a TIN, you do not provide the correct TIN, or you fail to certify the TIN, you may be
subject to back-up withholding if the IRS notifies us that the furnished TIN is incorrect, you are
notified by the IRS that you are subject to back-up withholding for failing to report all interest and
dividend payments on your tax return, or you failed to certify to us that you are not subject to back-up
withholding, we are required to withhold and pay to the IRS a percentage of any payment of interest on
your account(s). If we do back-up withhold and later you are no longer subject to back-up withholding,
you may have to contact the IRS to obtain a refund of the money withheld.

Notification of Incorrect TIN
We will send you a notice if we are notified by the IRS that your TIN is incorrect. You will then have a
period of time as provided by law to provide your current surname and TIN to us. If you do not provide
this information within the appropriate time period, we must begin back-up withholding as required by
law.

Applicable Law
Your account is subject to both state and Federal laws; including the provisions of the Pennsylvania
Uniform Commercial Code, the rules and regulations of the Federal Reserve Board and operating circulars
of the Federal Reserve Banks, the regulations of Federal Deposit Insurance Corporation, the regulations
of state and Federal bank supervisory authorities, and all other applicable state and Federal laws and
regulations. Except as is otherwise required by law, your account will be governed by the law of either
(a) the state in which your account is maintained or (b) if you opened your account by mail, the
Commonwealth of Pennsylvania, regardless of the state of your residence. Your account is also subject to
our Articles of Incorporation and by-laws. If any provision of this Agreement is found to be
unenforceable, all remaining provisions will continue in full force and effect. All internet
transactions are considered to be performed in the Commonwealth of Pennsylvania.

Electronic Banking
You agree to be bound by the terms and conditions provided in the Customers Bank Online Banking and
Mobile Banking Access agreement, or any other agreement governing your account or an account related
service which occurs over the Internet. You agree that electronic pages, such as the pages of the
Customers Bank Web Site, used with your Login ID and Password, are the legal equivalent of hard copy
written documents. You agree that your “clicking” on any “buttons” stating “I agree”, “Accept”, or
“buttons” with similar intent, shall have the same legal effect as if you had placed your signature by
hand on hard copy versions of such electronic pages. By clicking on such buttons you agree to be legally
bound with us to the content on any such pages. You are encouraged to download or print for your future
reference copies of all relevant electronic pages from the Customers Bank Web Site.

Telephone Banking
You may access your deposit accounts by using an 8-digit VRU Access number and PIN established by you in
our Telephone Banking system. Services may be changed at any time however, at the present time you may
use the system to:

• Transfer funds between your deposit accounts.
• Obtain balance information on your deposit accounts.
• Verify the last date and amount of your payroll deposit.
• Determine if a particular check has cleared your account.

Bill Pay
You may access Bill Pay services through our Online Banking or Mobile Banking services over the internet
and mobile devices. Services may be changed at any time however at the present time you may use the
service to:

• Pay bills from a qualified Customers Bank account.
• Manage your payments (current, future and reoccurring)
• Set up bill reminders
• Request e-bill delivery

For Consumer Questions please call Customers Bank at 866-476-2265, available Monday through Friday from
9:00 am to 5:00 pm EST. Digital banking customers please call 855-398-8159 available 7 days per week
8:00am to 11:00 pm EST.

Privacy Notice

WHAT DOES CUSTOMERS BANK DO WITH YOUR PERSONAL INFORMATION?

Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and transaction history Account balances and transaction or loss history Payment history and credit history
How?	All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Customers Bank chooses to share; and whether you can limit this sharing. When you are no longer our customer, we continue to share your information as described in this notice.

Reasons we can share your personal information	Does Customers Bank share?	Can you limit this sharing?
For our everyday business purposes – Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes – to offer our products and services to you	Yes	No
For joint marketing with other financial companies	Yes	No
For our affiliates’ everyday business purposes – Information about your transactions and experiences	Yes	No
For our affiliates’ everyday business purposes – Information about your creditworthiness	No	We don’t share
For our affiliates to market to you	No	We don’t share
For nonaffiliates to market to you	No	We don’t share

Questions?

To contact Customers Bank call 1-866-476-2265 or visit www.customersbank.com/privacy. To contact BMTX, Inc. a wholly owned subsidiary of BM Technologies, Inc. (formerly BankMobile) call 1-877-327-9515 or visit www.BankMobileVibe.com§. T Mobile Money customers may call 1-866-686-9358 or visit www.t-mobilemoney.com§.

Who We Are
Who is providing this notice?	Customers Bank

What We Do
How does Customers Bank protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, encryption, and secured files and buildings.We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Customers Bank collect my personal information?	We collect your personal information, for example, when you: Open an account Make a wire transfer Apply for a loan Show your driver’s license Provide account information We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only: Sharing for affiliates’ everyday business purposes – information about your creditworthiness Affiliates from using your information to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include companies with a common corporate identity of Customers Bank.
Nonaffiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. Customers Bank does not share with nonaffiliates so they can market to you.
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners may include credit card companies, companies that sell non-deposit investment products and other financial service companies with whom joint marketing efforts would be mutually beneficial.

Other important information
Nevada Residents: Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; email: [email protected].
Vermont Residents: Under Vermont laws, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent, to service your accounts or under joint marketing agreements with other financial institutions with which we have joint marketing agreements. We will not share information about your creditworthiness within our corporate family except with your consent, but we may share information about our transactions or experiences with you within our corporate family without your consent.
California Residents: Under California law, we will not share information we collect about you with companies outside of our corporate family, unless the law allows. For example, we may share information without your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will limit sharing among our companies to the extent required by California law. To exercise your privacy rights under CCPA, please review our Privacy Notices For California Residents at: https://www.customersbank.com/ca-privacy-notice/ https://www.bankmobile.com/privacy-notice-california§ https://www.t-mobilemoney.com/en/california-consumer-privacy-notice.html§
Important Notice about Credit Reporting: We may report information about your account(s) to credit bureaus and/or consumer reporting agencies. Late payments, missed payments, or other defaults on your account(s) may be reflected in your credit report and/or consumer report.